Terms of Service

Draft — pending legal review.

Last updated: 30 June 2026

1. The service

NÓA provides an AI-powered receptionist that connects to your business WhatsApp account to reply to customers and book appointments. By subscribing, you agree to these terms.

2. Subscription and billing

NÓA is offered on a monthly subscription at €150 per business location, unless otherwise agreed in writing. Subscriptions renew automatically each month until cancelled. Fees are billed in advance and are non-refundable for partial months.

3. Cancellation

You may cancel your subscription at any time, effective at the end of the then-current billing period. To cancel, email hello@noareceptionist.com from the email address on file.

4. Acceptable use

You agree not to use NÓA to:

  • send unsolicited marketing messages or spam;
  • impersonate another person or business;
  • process personal data unlawfully or without a valid legal basis;
  • attempt to reverse-engineer, scrape, or otherwise abuse the service or the underlying infrastructure.

5. Availability

We work to keep NÓA available 24/7 but do not guarantee uninterrupted service. We may perform maintenance, deploy updates, or temporarily suspend access where necessary to protect the service or its users.

6. Liability

To the maximum extent permitted by law, our total liability under these terms is limited to the fees you paid for the service in the three months preceding the event giving rise to the claim.

7. Changes

We may update these terms from time to time. Material changes will be announced at least 30 days in advance via email.

8. Contact

Questions about these terms? Email hello@noareceptionist.com.